I would like to contribute my grain of knowledge and maybe help a little in this great effort to save our eyes.

I've been pretty resilient abusing my eyes with screen time my whole life. I work 8 hours straight a day, coding, followed by 4-6 hours gaming or doing general stuff (like reading things, so usually black letters over white background). I used a plethora of different monitors, from Nano IPS to TN and CRT (with that sick 60hz refresh rate) without any problem. Currently on a BENQ GL2460 (TN, have no problems for 4 years)

Worst thing ever happened? Just having the urge to rub my eyes and relax for 10-15 minutes. No pain, no headaches, no photophobic seizures... until I got the S2721DGF

Why? I'll try to elaborate as much as I can from what I observed. I don't want to be the reason you WON'T buy this monitor, but the reason to TEST before you buy (because it is a hell of a screen)

I plug in the screen on a 970GTX (ASUS) and enter Windows 10. No configuration whatsoever for the screen nor an ICC profile. Just as it is from the factory set to 2560x1440 @ 165hz (native at max refresh rate)
1) I immediately realized something was really off. Something about the healthy feeling of this screen. I felt the same way that I'd do, looking on screens when having high fever. Like 39C + (102.2F), and that familiar sickness where brightness is uneven (I hope you understand what I'm saying).
2) I felt like I was unable to properly focus on certain parts of the screen, especially on white. Like a hazy feeling, like a fog that prevented me from easily reading text.
3) I could notice some patches of dark areas that appeared briefly when moving my eyes or focusing.
4) In about 20-30 minutes I started feeling dizzy (lightheadedness). This was probably due to the several artifacts that my eyes were unintentionally noticing and following.
5) In 1-2 hours my eyes and my head were wrecked. I reduced brightness to 0% with no avail. Even set saturation to 0 (grey shades) without any improvement.
6) In about 5-6 hours of usage I got a nauseating migraine, in which I realized it wasn't an issue of getting used to the monitor, but stopping immediately cause I was in grave danger. I went to sleep and woke up with extreme photophobia and phonophobia, that lasted for 3 days. During these 3 days I couldn't even stand my smartphone screen at 0 brightness, the only thing that really relived me was complete, thick, UTTER darkness and silence.

I feel like this monitor creates a moire pattern. Or something like an interference which my eyes will NEVER get used to.

Did you use a vga cable with the benq monitor? If you are like me I can't use anything else, otherwise I get the same symptoms

    In addition to all these I have:
    Astigmatism to my right eye (0.75) and to my left (0.5)
    Nearsightedness: 0.75 to left eye, 0.5 to right (opposite of astigmatism)
    This could cause the cancelation effect or the interference I guess, or the focusing problems
    I also experience a not so known syndrome called visual snow. I don't know if it's caused by the screens or it's the symptom causing these adverse effects.

    Hello,

    I'm a recent S2721DGF owner as well and initially had some eyestrain with it. I've had mine for about 2 weeks now. I'm currently on Windows 7, and plan to build a new PC sometime early this year once parts become more available and prices return to normal. The plan is to dual boot Linux and Windows 10, and use Linux as my daily OS and Windows 10 for gaming.

    Last year I spent a lot of time on Linux, but got terrible eyestrain which I believe was something wrong between my current GPU and Linux (and or the GPU driver). I eventually gave up on Linux until I build the new system, but I recently hopped back into Linux to see if any of the new kernels or GPU drivers have changed anything. I did notice they fixed the Nvidia X Server Settings issue I was having where it kept re-enabling dithering. I was still getting some eyestrain, but when I disabled dithering and forced the color dynamic range from Full to Limited, it became quite usable, but the choppy scrolling in browsers, and when moving windows around still told me Nvidia is still a pile of junk on Linux. Anyway, I'm digressing from the topic of this S2721DGF monitor.

    Before I got the monitor I did notice a few comments on the monitors subreddit about people have eyestrain with the S2721DGF and most believed it to be the Nano IPS technology where the red phosphors are very strong on the eye. I did notice the red colors out of the box were much stronger than my older IPS. I didn't spend more than 10 minutes though with the out of the box settings. I threw my i1 Display Pro colorimeter on the display and calibrated it. This dialed back the strong over-saturated reds and the color now looked a lot closer to my old IPS that I had calibrated as well.

    However, it wasn't the color that was the problem for me, it was going from 1080p to 1440p that was the issue. The new resolution changed all the fonts size and my eyes were having a hard time trying to focus on the text. I tried changing the DPI to 125% and this made all the fonts very similar in size to my 1080P monitor, but on Windows 7 the DPI scaling is a bit wonky and it's much better in Windows 10. I eventually settled on keeping the scaling to 100% and instead changed some font sizes in the "Windows Color and Appearance" dialog to make them bigger in titlebars and Windows Explorer folders. In Firefox, it's simply a matter of changing the about:config setting layout.css.devPixelsPerPx to 1.25 to get the same scaling effect. With these changes, it made the scaling on most things similar to what 1080p looks like, but it did keep my taskbar fonts and windows dialog fonts the native 1440p 100% size. I wanted to try and force myself to get used to the native resolution size of some things in case I wanted to actually utilize the point of going to 1440p for the increased workspace.

    The focusing issue was only minor compared to the terrible eyestrain I got when using Linux, and after about 4 or 5 days my eyes adjusted to the new monitor perfectly and I'm completely comfortable using it now. It felt analogous to when you get a new prescription of glasses and you feel kind of dizzy and have trouble focusing on things for the first few days. I do have Astigmatism in both my eyes as well like you, but I don't recall the exact numbers.

    For reference, my current system is:

    i7 4790k
    16GB RAM
    MSI GTX 970 SLI
    Dell S2721DGF 27" 165hz 1440p IPS via DisplayPort (primary monitor)
    LG 27MP89HM-S 27" 60hz 1080p IPS via HDMI (secondary monitor; was primary before)
    Windows 7

    Both monitors are calibrated to 120cd/m2 / 6500K / 2.2 Gamma. Prior to calibration in DisplayCal on the S2721DGF, my brightness setting to reach 120 cd/m is 37%, and I used the the Custom RGB Gain of R = 95%, G = 94%, B = 100%. The rest of the monitor settings are stock.

    I do have one worry though about when I move to the new system. It seems the GTX 970 can only output 8bpc (at least, that's all it allows in the Nvidia Control Panel), and the S2721DGF can apparently be set to 10bpc on newer GPUs. However, the monitor is actually 8bit + FRC. My worry is that because I'm currently outputting at 8bpc, the FRC part of the monitor might be disabled, and when I move to the new system and set it to 10bit, Frame Rate Control would be enabled and might be the cause of some eyestrain. Not sure if that's how FRC actually works though. I suppose if it does cause eyestrain, I could always just back it down to 8bpc again.

    My suggestion to you was to try and set your color output to 8bpc instead of 10bpc, but I see you are also on a GTX 970, so you're probably stuck with 8bpc like myself. You could try changing the output dynamic range from Full to Limited in the Nvidia Control Panel; this helped for me in Linux. You could try using an HDMI cable instead of the DP cable to see if that helps any. You will be limited to 144hz instead of 165hz though.

    Rtings review of the monitor did report an odd 20KHz flicker with their review sample, so maybe some of these units have flickering issues at other frequencies that might be causing your eyestrain. This might have been fixed though in newer units. What manufacturer month is your S2721DGF? It's on the sticker on the back of the monitor. Mine says Nov 2020. Rtings review was done in Sept 2020, so they would have an older unit. I'm still tempted to get a Photodetector and Oscilloscope to test for these sorts of flickering/dithering problems on my own monitors, but my knowledge of analog electronics is almost nil, and I'm worried I wouldn't know how to use the hardware correctly and just end up wasting money on these devices.

    Anyways, just stating my experience with my S2721DGF and hope something in it may be of help.

      Thanks so much for the extended reply. In fact, I wasn't searching for a solution, but rather reporting my observation. That is because, I immediately returned the monitor.

      The new resolution changed all the fonts size and my eyes were having a hard time trying to focus on the text. I tried changing the DPI to 125% and this made all the fonts very similar in size to my 1080P monitor, but on Windows 7 the DPI scaling is a bit wonky and it's much better in Windows 10.

      Was my thought too, changed scaling to 125%. Too bad though that most of the eye strain / nausea happened while playing WoW, using the classic official client (with a scaled UI).

      It felt analogous to when you get a new prescription of glasses and you feel kind of dizzy and have trouble focusing on things for the first few days

      Ah... No, I just got my new glasses, I felt just a bit dizzy the first day but nothing compared to what I've experienced with the screen. In fact the new prescription helped me reduce the eye strain a lot, so it was a 1-1 (dizziness - reduced eye strain)

      and the S2721DGF can apparently be set to 10bpc on newer GPUs

      True, I am a bit aware of how dithering works, and I thought dithering pulse could interfere with the 20khz PWM. To my great disappointment, FRC was disabled from the very beginning (8bit was selected)

      What manufacturer month is your S2721DGF?

      Sep 2020

      You could try using an HDMI cable instead of the DP cable to see if that helps any. You will be limited to 144hz instead of 165hz though.

      Already did that too, unfortunately with no improvements.

      this helped for me in Linux.

      I am a big fan (and using professionally) of Pop_OS! (20.10). We run the exact same setup, i7 4790k, 16gb RAM, 970GTX but had no eye strain issues whatsoever. In fact, Pop_OS! is absolutely fantastic, the feel, color and font sizes are just great for my taste (speaking about the BENQ now)

      In any case, thanks for the extended reply. I will try the MSI Optix MAG274QRF now, cross my fingers I won't have to return it again... It's a great hassle.

      • kk86 replied to this.
        7 months later

        gogos-venge

        How that story ended? MSI working better than Dell? I recentl bought S2721DGFA and I have some strange 'reaction' with my eyes on that screen. I feel that I cannot 100% focus on screen content (especially text in the night). Thinking that maybe could be worth to change it for something else.

        a year later

        Wallboy

        hey,

        i see that's post from 2021 but anyway.

        i was searching "LG 27MP89HM-S" + "headache" and found this post.

        OP perfectly described my feelings about switching to LG 27MP89HM-S (which was your primary monitor) from LG 24MP88HV-S. and yeah, i see that problems caused by S2721DGF and not by 27MP89HM-S but anyway.

        can you please share your icc profile for LG 27MP89HM-S? i don't have any device to calibrate it and thinking about looking at that screen for couple of minutes scares me

          Wallboy

          Sorry, no, I meant the profile for LG 27MP89HM-S.

          I understand that there are differences between each panel, want to give it a try anyway, thank you

          dev