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  • Eye strain since April, somehow connected to VDI (VMware) maybe Win 10

Dear all,

I have been having severe eye strain when working in my office since April, when I also found this forum.
I have been reading this forum a lot in April/May but I couldn't find any explanation for my problem (since I seem to have the problem only in specific circumstances, see below, I don't think it is due to PWM, temporal dithering or subpixel rendering).

According to my doctor, there is nothing wrong with my eyes, I've been intensively working with screens since I was 15 and never had a problem.

The eye strain started when two things changed at my office: Everyone got 1 new monitor, that had a higher resolution (2560x1440) in addition to an older monitor with a lower resolution (1900x1200 or 1900x1080). At my office we all have to work with a virtual desktop, and around the same time the monitors got exchanged, they also changed (something?) in the settings of VMware. Suddenly, everyone had at least one monitor that was blurry and it was not possible to change the resolution settings. We have Windows 10.

While others got used to having one blurry screen (it seems that VMware does not support 2 monitors with different solutions), I got severe eye strain/headache from working at the office. If I work longer than two hours at the office, I'll have headache/eye strain for approximately 2 days.

I can work from home 3 days a week. At home, I can log in to VMware and work as I always did, no eye strain.
I have a laptop with a PWM monitor, so this can't be the issue.

I tried several things at work: Different monitors, and using 2 monitors with the same resolution, nothing helped. I also got a static VMware client where the resolution is actually native (Windows shows me 2 different resolutions, one in the normal settings, one in the advanced settings, they used to differ, now they align and are correct). When I bring my laptop to the office and connect it to a monitor and then connect to the VMware via my browser I also get eye strain, even though this is exactly the same I would do from home.

I can work at a colleagues desk, who has 2 differently sized monitors. When I work there the resolution for the 2560x1440 monitor is set to 1920x1080, but this does not seem to bother my eyes.

I seem to be the only one in my firm (several hundred people) with this problem and I am starting to get really desperate, that I will never find the cause for my problem.

Since I can work from home, I don't think that Windows 10 is the problem.
Since I can't work at the office even if the screen resolution is not too high or too low, I don't think it has to do with the screen resolution settings anymore.

The IT people at my firm are not exactly helpful I had to do a lot to even get them recognize that I have a problem, and they are not trying to help me find a cause. (For instance, the difference between resolution and active signal resolution in the Windows settings is something I discovered, they did not even know that there are advanced settings?).

I am writing this post because I have been having eye strain since Thursday (took Friday and Saturday off!) and I am getting anxious that this could effect my eyes permanently but also because I don't think I will find a cause on my own anymore.

Maybe one of you had similar experiences that somehow were connected to VDI/Vmware.

Thank you!

    The problems must be originated in the display of the new monitors you have at work. I don´t think they are related to any specific resolution at all.

    ninap I can work at a colleagues desk, who has 2 differently sized monitors. When I work there the resolution for the 2560x1440 monitor is set to 1920x1080, but this does not seem to bother my eyes.

    Is it possible to get the same setup?

    dev