Hi there,

I am still using Windows 7 on an old Vaio laptop as I can t use new OS and laptops (they cause me massive eyestrain).

A few weeks ago my antivirus made un update on some drivers and now I can t no longer stare the screen. I tried to recover a system restore point before that upgrade but this disappeared and was probably deleted by the system as exceeded the storage allowed for system restore points on hdd.

Is there a way to recover that point some way ? Is there an engineer who might help in here ?

Many thanks!

    Antivirus doesn't change drivers for you.

    You can look in the device manager to see what version numbers you have installed currently.

    You can do a clean-install of the system again and use the driver you like.

      Ok, many thanks for that. After that antivirus update everything changed in my pc and I started experimenting eyestrain. I am no Pc Profi , is that clean install and reinstall easy to do ? No way to recover lost restore points on Windows?

      You accused the antivirus of changing your drivers.. that doesn't make any sense. Don't say things unless you know it happened.

      You don't need to use an additional antivirus either, Windows Defender is fine. I would suggest you uninstall whatever third party antivirus you have in there.

      No way to recover a restore point unless you have a drive backup. Clean install is easy for me to do. You should not even attempt it until after backing up your documents, pictures, downloads, etc.

      • JTL replied to this.

        Sunspark You accused the antivirus of changing your drivers.. that doesn't make any sense. Don't say things unless you know it happened.

        It's a remote possibility, but I know some GPU drivers are/were distributed by Windows Update, and I could see some "endpoint security" program trying to be "helpful" and attempt to apply updates on its own. Having said that it's more likely to be unrelated.

        Having said that I agree with the rest of your points.

          Many thanks guys. I uninstalled the antivirus I had but problem persists. Don t know if that s related to dithering or pmw, I just can t stay in front of the screen for more than 5-10 min. I used to have an Health Guard from Laptopmedia blocking PMW but it seems to be ineffective now. Will see if I can find a solution. Thanks again!

          Sunspark Antivirus doesn't change drivers for you.

          Many "anti-virus" programs also include things like driver updating and registry cleaning and other non virus but "PC Health Update" features. I know for a fact Norton does. So it's false that AntiVirus doesn't change drivers for you. And attacking the OP is helping no one

          Clm Is there a way to recover that point some way

          Unfortunately no, at least not realistically.

          If you have copies of the old drivers, you can go into your control Panel, and under Add/Remove Programs, see if the driver package is listed, uninstall it, and then reinstall your older version. If it isn't listed, look in Device Manager under Display Adapter, go into Properties, and change the driver there to your old version. If you don't have an ol version look on the manufacturers website and see if you can download it

          Assuming you get this back to a state that works, you should then buy an external hard drive, and download a copy of Macrium Reflect, it's free, and you an set up automated weekly images of your PC (saved to that external hard drive). I have mine set up to image weekly and keep the 4 most recent image so no matter what happens I can recover.

          • Clm replied to this.

                ensete Many many thanks for your help and info Ensete..Yes I think my Antivirus made an update of a driver of my Pc, I think I found that driver, I disabled it and I immediately got some relief. The driver was the Remote Desktop Bus. I still feel some light dizziness and eyestrain as I couldn t find the old version of that driver.

                However I will follow your recommandations and check the driver website in order to find and download the older version of that. I will also make sure to make copies of my PC state on a hard drive following your advice, thanks again.

                In any case that driver was surely the source of my eyestrain and now that seems to have been fixed.

                I don t know if this info and disabling Remote Desktop driver on laptops may help someone here in the forum. Maybe that works, I hope so.

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