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  • Patching seems to have failed

ensete Hey mate, sorry to hear you have issues and your work is on the line. Does your company started moving to Windows 11? If so, that maybe something you could try it. It'll be wise to try it on a personal machine before doing so on a work machine. Whether it would have difference or not is hard to tell.

I'm curious, what video card do you use? If you are in a secure environment and using the latest stuff, you are most probably using a newer video card.

Also, what monitor do you use, and with what cable (HDMI, DisplayPort, etc.)?

Looking at the release notes for that update - nothing related to graphics. It must be a bug fix or something. Or, they introduced a bug.

Did you really confirm KB5034763 is the culprint of your issues?

      ensete

      I'm very sorry to hear about what you're going through.

      I'm not too privy with employment/disability regulations in the US, however in the UK, with the appropriate and verified documentation (such as doctor/hospital/opthomologist notes), an employer must accommodate the needs and requirements of any contracted employee if they have any type of disability.

      In the UK, eye strain, specifically if it causes severe symptoms, distress and negatively impacts work productivity, can be logged as a recognised disability.

      If the employer is not able to accommodate to their employees requirements, an option is for an employee to make a proposal, such as being able to undertake any contracted work using alternative equipment (which can be provided by the employer or personally purchased by an employee).

      I have personally interacted with a few individuals over the years that have experienced similar issues in terms of work related eye strain and digital equipment. Some of their employers have been very considerate and helpful (by allowing individals to use work based laptops and computers connected to alternative digital displays etc) and others not so much. However I would imagine any employer affiliated closely within a government regulated industry would need to strictly abide by all disability and employment regulations thoroughly, and offer appropriate resolutions alongside any privacy or data related matters and concerns that they may have.

      Taking this into account, it may be worth exploring all employement and disability regulations (if you haven't already done so) within your district, and if your employer becomes difficult during any process of discussion, it'd be worth seeking professional legal advice.

        ensete Any experience with the "eye care" monitors by Asus or Samsung or MSI?

        I can't say anything about these particular monitors, but I once tested an Asus Gaming monitor that had their eye care label and it had very high refresh rate and during very bright ambient daylight conditions one day, that monitor was almost tolerable to me, but felt worse again when it got darker again (fyi only PWM bothers me. Dithering is no issue to me at all)

          Firemaker Does your company started moving to Windows 11? If so, that maybe something you could try it. It'll be wise to try it on a personal machine before doing so on a work machine. Whether it would have difference or not is hard to tell.

          They have but I have tested Win 11 and it is no better. I strongly suspect the issue is with DirectX 12, specifically Direct Write, and both Win 10 and win 11 use DirectX 12

          I'm curious, what video card do you use? If you are in a secure environment and using the latest stuff, you are most probably using a newer video card.

          I was using an ANCIENT Nvidio card (GT420 I think?), yesterday I swapped out to an AMD R7260X and went from HDMI to DisplayPort

          Did you really confirm KB5034763 is the culprint of your issues?

          It's the only change the system underwent. I looked in the files of that update and it included updated versions of dwrite.dll and dxgi.dll, both DirectX components

          an employer must accommodate the needs and requirements of any contracted employee if they have any type of disability.

          I have an active and approved Americans with Disabilities Act request on file with my employer, the problem is that the law states the company must take "reasonable" measures to accommodate me. given the regulated nature of this industry, they are not allowed to just give me whatever hardware I ask, and the companies systems have to meet certain government mandated security requirements, so I can't just say "Give me a copy of Windows 7 and leave me be" because that would violate those mandates and would be considered unreasonable. And since no one knows the exact cause of our issue it's hard to accommodate. They are trying to help me within the limits of what they can do, they have been pretty good about this whole thing.

          Update, I was able to manually uninstall the Windows update. However the display was still painful. I thought I had the settings I was using written down, but they were not working, I was trying other settings (namely different Refresh Rates) and the different refresh rates seems to trigger different symptoms. 144Hz cause pain in the forehead, 120Hz caused pain in the temples, 60Hz caused pain around the eyes

          I then swapped over to the newer video card and went from an HDMI cable to a Display port cable, installed the latest driver, and it did seem to help. it was MUCH brighter, I had to turn the monitor brightness down from 75% to 30%, but it was tolerable. Not perfect, but tolerable. I ordered an Opple Light Meter it's on it's way and I am going to measure the flicker at different brightness's just in case that has an impact (I don't think so but for $0 seems like an easy tool to get and check with)

              ensete

              Hey,

              Since you are swapping cards, it seems you are not using laptop but a desktop machine. From the cards that still could be found on the market and should be good - GeForce GTX 1660s.

              For the KB5034763 - I looked through the changes they disclose - none of them seem to be related to graphics. From the list of the file changes (I'm not sure I'm looking at the right place) - they are more than 50k. I doubt all of these files have changes since this is a monthly update. I suspect most of these files have their versions updated, but not the logic in them. To confirm these files really have updates, you can go ahead and get the list of the last monthly update before this one. And to compare their size. Again, please don't rule out anything else. Could it be some other update of something else like drivers? Could it be change in your surroundings - new lamp/bulb?

                  Firemaker I work from home so nothing else environmentally changed. The Windows update includes a new version of DWrite.dll and dxgi.dll, both are DirectX graphics components, and I verified via file size comparison they ARE different (or at least have different file sizes)

                  I have my Opple showing up Thursday, I want to start getting actual data tied to different environments vs just changing random things and see what happens.

                  I have encountered a new issue with the new set up. Moving to a AMD R7260X and from HDMI to DisplayPort has helped with the eye strain, but is now causing nausea and a queasy stomach while patching. It's only been a few days I do not know if this will be something that is constant of can be adjusted to

                  From the cards that still could be found on the market and should be good - GeForce GTX 1660s.

                  If I can't resolve my issues with what I have I will give one a shot. Thanks

                    ensete
                    Hey bro, I'm sorry to hear that. In my opinion, you should try patching more consistently. I noticed that you posted your message only 7 days ago, which isn't a long time. Have you noticed any improvements? Also, how much time per day can you spend using your computer with a patch? I've experienced similar issues in the past, where system updates or getting a new device would cause discomfort, even with patching. However, after a few days, it usually gets easier, and within a few weeks, I'm able to remove the patch, and everything turns out fine!

                        Just saw the private message from degen - he has been using prismatic glasses and those seem to help, though the effect might be weaning.

                        Could it be that our vision just gets confused due to the flicker and the strabismus just gets more difficult to control. Patching of course helps with it, but it could also explain why patching sometimes does not work, if the other eye gets so confusing information that the strabismus gets out of whack.

                        I'm thinking of trying prismatic glassess

                        arturpanteleev Previous to the windows update it was unlimited. After the windows update, none. I never use that PC unpatched. I've been patching for ~ 2 years now

                        I have been messing with new refresh rates with my new video card and DisplayPort. I have noticed the following (all patched):

                        144Hz: Hurts to use monitor.
                        60Hz: doesn't hurt when using monitor, but hurt when I stop looking at monitor
                        59.940Hz: No eye pain, but nausea.

                        I really need that Opple monitor to show up so I can actually start taking readings and comparing data vs just trying random things, but it was backordered and won't be here until Thursday grrrr

                          My Opple finally showed up and I took readings. The device seems very finicky and the readings change depending on the distance from the screen which makes it very hard to get accurate comparisons, and the app is absolute garbage, but I guess thats what you get for $40.

                          I was able to determine that my Win7 setup is right in the middle of the "No risk" green section, and my Win10 setup was in the middle of the yellow bar Low Risk section.

                          I have a spare monitor and video card that is the exact same brand as my win 7 setup. I had tried that on my Win10 setup before but I was using a DVI - HDMI cable, and my Win7 machine has a DVI to DVI cable, so I need to order a second DVI-DVI cable, and I can then replicate an identical setup as my Win 7 machine on my Win 10 machine and take measurement of both. If there is still flicker difference that will 100% confirm it is being introduced by the OS and not hardware

                          Is there a distance we should be holding this thing from the monitors? It seems to get more incorrect the farther you move away. I guess for like to like comparisons I will just use the same distance on both monitors, sitting on a soda can about 3 inches from the screen.

                          9 days later

                          ensete . Last week some auto update rolled out

                          Is this an update to Win 10 22H2 from 21H2?

                            2 months later

                            arturpanteleev Please can you tell me if you have myopia (nearsightedness = doctor prescribes minus lenses) or hyperopia (farsightedness = doctor prescribes plus lenses)? I ask this because I wonder if the same type of eye strain which people suffer on this forum can only get person with hyperopia or also a person with myopia. My theory is that only people with hyperopia are those who get eye strain because their ciliary muscles (eye focusing muscles) have to work hard when looking at close objects for prolonged time (monitor, smartphone, book,...). So one eye patching must help to relieve those ciliary muscles to regenerate for about 2 weeks.

                            In case someone does not know difference between myopia or hyperopia, here are two explanation videos:

                            https://youtu.be/CKwIvpvhrw0

                            https://youtu.be/9AvyWDtgnv8

                                dev