A New Monitor

K-Moss

KM Yes, one of the benefits of dealing with big companies like Amazon. They have much better customer service in this regard versus smaller firms.

K-Moss

Philips does excellent R&D, but their consumer products seem to have too many issues, unless it's just that most happy consumers don't bother to post reviews. Do forum members still recommend the latest Philips VA options?

If you go for 32", you should shy away from the 1080p version based on reviews I've read calling the text quality inadequate, but my personal suspicion is that they're simply not using it correctly. At 32" with only 1080p, you have to put the screen rather far away from you, and most desks won't allow for that distance. Not a problem with the product, just how people are using it.

I think it's probably healthier to use monitors in that fashion, well away from the keyboard and eyes, but it's definitely not typical.

Here's a critical review of Size: 32 Inch 2K QHDStyle: Flat VA Verified Purchase

This is the first monitor I have ever purchased that I was unable to get sharp text. I bought it in order to work on multiple documents simultaneously. I can do that but after an hour my eyes are burning due to the ghosting around the text. This might be a good monitor for gaming. I'm not a gamer so I can't judge. But it is a no-go for text.

On paper that model should be rather good, but for whatever reason the VA panel type isn't performing adequately for this person.

Here's a comment corroborating some of my general observations from reading consumer reviews:

I spent over 6 hours trying to get this set up. Talking with Apple customer support and Phillips customer support. Apple was awesome as usual but they couldn't figure it out. When I called Phillips I could barley understand the people that I was talking to because they don't speak good English. after being on the phone with Phillips for about 45 minutes they said that they have had many issues with this model. Now I will not buy anything Phillips. And I thing it is stupid that I ned to wait 14 for a refund. I didn't make this piece of crap and it should never of been shipped to me if Phillips knows there are problems with it.

Though to be fair that could have been a case of user error. No idea why they couldn't even set it up.

Another review states:

Manufactured by Top Victory Investment Ltd.

As suspected, Philips outsources the manufacturing so the products themselves aren't quite up to par with what they could be if they did the manufacturing themselves. This explains my perception there's a bit of a gap between their first-rate R&D and the actual products they sell.

This seems to be the same company as Top Victory Investments: https://en.wikipedia.org/wiki/TPV_Technology

TPV Technology Limited (informally TPV) (Chinese: 冠捷科技) is a Fortune China 500 multinational electronics manufacturing company headquartered in Kwun Tong, Hong Kong, and incorporated in Bermuda.[4] It is the world’s largest manufacturer of computer monitors with a 33% market share.[5][6] TPV designs and produces a full range of CRT and TFT LCD monitors as well as LCD TVs for distribution globally.[7] It sells its products under its own AOC and Envision brands, and is also an original design manufacturer for other companies.[8]

https://www.tpv-tech.com/en/PrincipalSubsidiaries.aspx

K-Moss

Here's a review I found interesting about a 21.5" IPS made by Asus purchased in 2017. Those saying the monitor is irrelevant are off the mark in my opinion. She says:

I purchased this monitor in Feb 2016, it's now June 2017 (1 year 4 months). I must have ended up with a slightly different monitor than the other satisfied people who have purchased this ASUS monitor, because the monitor I received is terrible and it hurts my eyes. I tried to tough it out and only use it for a few hours or so every couple of days, typically wearing sunglasses because it's tough to look at this thing without eye protection, but I can't handle this monitor anymore. I have experienced more eye fatigue on this monitor than any other monitor or screen I've ever dealt with. I can't go more than 2 hours looking at this screen before my eyes hurt so bad that I have to stop using the computer. After a year and a half of this, I'm chucking this thing. I wish I had returned this monitor early on. I'm not sure if I can return it at this point 🙁

NOTE: A buyer who posted a really helpful review "Awesome but beware" sometime before Feb 2016 described that when buying this item, the buyer will receive their monitor from one of two manufacturers; one manufacturer makes the good one, the other makes the crappy one. I definitely got one of the crappy ones.

Someone else reviewing the same monitor says:

I think this product is very old now and it gave me eye strain before I finally got rid of it and bought a new monitor. I think the problem was that this monitor is not flicker free or something but my eyes couldn't stand looking at the monitor anymore after like two or three years of gaming usage. I recommend getting ASUS's eye care models, you don't want to go back to old technology and have eye stain.

I'm noticing Amazon carrying some older Asus models now that the newest versions are selling out too fast. I wonder where they're getting this old stock from. Anyway, like people have said, the exact same model can have a different panel inside, and you have no way of knowing until trying it out yourself. I'm also seeing older models now being updated with 75Hz panels, so those panels definitely aren't the same as the ones in older production units.

What I recommend is ordering a few at a time from Amazon and returning them for full refunds as needed. I'm also partial to lower end budget models because I think you get better value for your money, you have less money tied up in the monitor, and I suspect all consumer electronics these days are cheaply made and hit or miss. It's preferable to me having a few affordable units sent, trying them out, and sending them back as needed.

I have one coming in the mail now, but if I were to do it again I'd have 2-3 coming instead. The problem is I cancelled the other units I had ordered and now they're unavailable due to high demand. Amazon is very good about returns, so you shouldn't worry about having to box them up and send them back for refunds.

Also, in terms of screen real estate, you sure get a lot more value out of 2 24" units versus 1 32" unit. More screen real estate, lower cost, and modular in that you can easily replace one of the units should something go wrong.

JTL

K-Moss Here's a review I found interesting about a 21.5" IPS made by Asus purchased in 2017. Those saying the monitor is irrelevant are off the mark in my opinion.

No one is saying the choice of monitor is irrelevant. I think the main pint is that by now monitors with minimal eyestrain (for most people even with this "condition") are plentiful, and more obscure factors such as video card, GPU drivers, etc, can be just as much of an issue even with a good monitor.

K-Moss

JTL OK, so in your view a current generation IPS display shouldn't be any more likely to strain the eyes than a VA panel. Eye strain related to monitor selection used to be more important, and now manufacturers seem to have done their job so that other factors are more likely at play.

One thing though is that many current generation TN and IPS panels are still using FRC. I wonder if VA has historically been considered better because VA has traditionally been full/real 8 bit even at the low end.

JTL

K-Moss OK, so in your view a current generation IPS display shouldn't be any more likely to strain the eyes than a VA panel.
I wouldn't count out issues for people with severe light sensitivity or other problems

K-Moss One thing though is that many current generation TN and IPS panels are still using FRC. I wonder if VA has historically been considered better because VA has traditionally been full/real 8 bit even at the low end.

I agree that's a concern, but it goes all for naught if your GPU ends up emulating FRC anyways. This is much harder problem to solve.

wipe0wt

Jason thanks mate great info how are you now? Motion blur, I have an LG 38GL950G and paid £1500 for it just to melt my eyeballs out, worse thing I’ve every invested in 🙁 I visibly have darkness under my eyes even like it’s sucking fat out of my body almost!! I’ll try more settings but yesterday I had a second go and it made me so ill, even chest pains in the end, crazy! My old one was a 6+2 bit benq 24 inch TN panel 144hz and I could go for 10hrs a day and even game on pubs until morning! I’d have pink eye but I can deal with that, melting eyeballs bloodshot xyz jus depresses me!

wipe0wt

From what ive read AHVA is the next thing to try, zero science to backup only peoples experiences, it often I’m picking up on this kind of tech, just to add I’m on a laptop now also, I still have my old pc though. I’m not sure if th Alienware m15, r3! 2070 super can have any kind of impact at all......

wipe0wt

Someone posted it’s resolution only......so I’m going to test this, does anyone know how to run something like 1440 but show as 1080? Quite often we’ll upgrade to the next thing so this would be interesting!

K-Moss

For me one thing I've narrowed down that helps and hurts is how clear/matte the screen is. My low-haze HP is significantly better on my eyes versus either of my matte screens, no matter what settings I use on the matte screens to try to improve them. It's not just the eyes either, it's how I feel on the low-haze screen, which is more relaxed and comfortable in general. The matte screens are causing my body to tense up. The eyes are connected directly to the brain, so this isn't too strange.

Any user experiences here with glossy Dell screens?

Leam90

Hello everyone, sorry if there is something wrong written but English is not my main language. I've tested a Viewsonic 2458 MVA panel following the advice of several users who VA panels worked for them and dispite the fact that it worked better than my previous screens, it was not the solution for me. I've using a LG ultrawide 29 IPS that killed my eyes and a low cost Samsung 24 VA that did the same thing.

For now I still cannot find a screen that calms my eyestrain. I want to try the Asus IPS 24ehe but this is really frustrating.

BlasterFX

Leam90 ''I've been using a LG ultrawide 29 IPS that killed my eyes'' Same I just sell it

caoyirui

K-Moss How's the ViewSonic VS2210-H so far?

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