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  • Patching seems to have failed

This might be it. I've been patching for several years to make my work computer (Win10) usable for me. Last week some auto update rolled out, and the eye strain is back, even with patching. I'm trying to tweak some settings but nothing is really having an impact.

I'm post the things I am trying and see if anything helps, but i'm not hopeful, based on past experience. Looks like this could be the end of my career. No idea what I will do to support my family now.

    If migraine is the problem, try taking fluxarten (or equivalent).
    I am safe with that for now..

      I think I experienced the same with Lenovo L13 gen 2. I tried to use it patched with the same external display that I'm OK with X280, but seemed to cause eye strain even with patching.

      Now back to x280 without patching and zero eye strain. Most recent update of windows 11.

        Maxx Can you explain more what you mean?

        • Maxx replied to this.

          Lauda89 I have tried other medications in the same class (calcium agonists) to no effect. As a visual processing disabilty I don't believe any medication will have an impact

          ensete try close one eye instead of patching in my case it helps, when patching fails

          ensete So I have a Lenovo L13 which seemed to cause eye strain even when patching whereas my Lenovo x280 does not cause any eye strain even without patching. Both with most recent win11.

          So I'm saying - the older UHD 620 display adapter's have something they do differently that they don't cause any eye strain, where L13 has Iris and it causes even when patched.

          the Lenovo x280 is my work laptop and I can use it 10+ h a day without any eye strain.

            Maxx whereas my Lenovo

            whats win version installed in each of your laptop? type winver in search to get build also

            ensete Wait for flicker free OLED (I did not know its possible).

            https://global.samsungdisplay.com/29695/

            Apparently, even with OLED flicker, dark mode does not emit any light on dark parts. This would be a super news for coders out there, or anyone who is willing to use laptop white on dark.

              Donux TÜV Rheinland's requirements for a display to be considered flicker-free (IIRC their threshold is 3,000 Hz being flicker-free even though people can still be bothered by 10,000 Hz) can be met by many monitors on 100% brightness. Therefore I wouldn't put too much stock into this.

              This thread talks about this in more detail

              Any experience with the "eye care" monitors by Asus or Samsung or MSI?

              • SAMSUNG 34" ViewFinity S50GC Series
              • ASUS 31.5” 1080P Monitor (VA329HE)
              • MSI Pro MP273A

              All claim to be flicker free and designed to eliiminate eye strain. I don't think they would make any difference, but I am desperate.

              I've been trying to experiment with different refresh rates since I can't recall what refresh rate I had set when patching was successful. 144Hz causes pain in my forehead, 120hz causes pain in my temples, and 60hz moves the pain back to my forehead

              Oddly enough as long as I am looking at the screen (while patched) the symptoms do not appear. It;s when I look away from the screen the symptoms come on

                Maxx unfortunately I do not have access to that laptop for work.

                • Maxx replied to this.

                  ensete Maybe you could anyways get one from e-Bay and test it out. If it works, at least you would have one for personal use with Windows 11.

                  Additionally, you could then take it to your IT deparment and say "Look, this laptop does not irritate my eyes, can you put the company image to it and make it a company laptop"

                  We would also have additional info and confirmation that there really are laptops that do not produce eye strain and contact Intel to make Iris Graphis driver settings emulate what the UHD 620 is doing, so then even modern laptops would suit us.

                  But when there is just one person who is OK with the laptop, it's a bit low leverage.

                    Maxx For personal use I am using Windows 7 pain free and will cotinue to do so for the rest of my life, so no worries there

                    Unfortunately I work for a highly regulated industry and the US Government will not allow us to use personal, non approved hardware.

                      ensete Hey mate, sorry to hear you have issues and your work is on the line. Does your company started moving to Windows 11? If so, that maybe something you could try it. It'll be wise to try it on a personal machine before doing so on a work machine. Whether it would have difference or not is hard to tell.

                      I'm curious, what video card do you use? If you are in a secure environment and using the latest stuff, you are most probably using a newer video card.

                      Also, what monitor do you use, and with what cable (HDMI, DisplayPort, etc.)?

                      Looking at the release notes for that update - nothing related to graphics. It must be a bug fix or something. Or, they introduced a bug.

                      Did you really confirm KB5034763 is the culprint of your issues?

                        ensete

                        I'm very sorry to hear about what you're going through.

                        I'm not too privy with employment/disability regulations in the US, however in the UK, with the appropriate and verified documentation (such as doctor/hospital/opthomologist notes), an employer must accommodate the needs and requirements of any contracted employee if they have any type of disability.

                        In the UK, eye strain, specifically if it causes severe symptoms, distress and negatively impacts work productivity, can be logged as a recognised disability.

                        If the employer is not able to accommodate to their employees requirements, an option is for an employee to make a proposal, such as being able to undertake any contracted work using alternative equipment (which can be provided by the employer or personally purchased by an employee).

                        I have personally interacted with a few individuals over the years that have experienced similar issues in terms of work related eye strain and digital equipment. Some of their employers have been very considerate and helpful (by allowing individals to use work based laptops and computers connected to alternative digital displays etc) and others not so much. However I would imagine any employer affiliated closely within a government regulated industry would need to strictly abide by all disability and employment regulations thoroughly, and offer appropriate resolutions alongside any privacy or data related matters and concerns that they may have.

                        Taking this into account, it may be worth exploring all employement and disability regulations (if you haven't already done so) within your district, and if your employer becomes difficult during any process of discussion, it'd be worth seeking professional legal advice.

                        ensete Any experience with the "eye care" monitors by Asus or Samsung or MSI?

                        I can't say anything about these particular monitors, but I once tested an Asus Gaming monitor that had their eye care label and it had very high refresh rate and during very bright ambient daylight conditions one day, that monitor was almost tolerable to me, but felt worse again when it got darker again (fyi only PWM bothers me. Dithering is no issue to me at all)

                        Firemaker Does your company started moving to Windows 11? If so, that maybe something you could try it. It'll be wise to try it on a personal machine before doing so on a work machine. Whether it would have difference or not is hard to tell.

                        They have but I have tested Win 11 and it is no better. I strongly suspect the issue is with DirectX 12, specifically Direct Write, and both Win 10 and win 11 use DirectX 12

                        I'm curious, what video card do you use? If you are in a secure environment and using the latest stuff, you are most probably using a newer video card.

                        I was using an ANCIENT Nvidio card (GT420 I think?), yesterday I swapped out to an AMD R7260X and went from HDMI to DisplayPort

                        Did you really confirm KB5034763 is the culprint of your issues?

                        It's the only change the system underwent. I looked in the files of that update and it included updated versions of dwrite.dll and dxgi.dll, both DirectX components

                        an employer must accommodate the needs and requirements of any contracted employee if they have any type of disability.

                        I have an active and approved Americans with Disabilities Act request on file with my employer, the problem is that the law states the company must take "reasonable" measures to accommodate me. given the regulated nature of this industry, they are not allowed to just give me whatever hardware I ask, and the companies systems have to meet certain government mandated security requirements, so I can't just say "Give me a copy of Windows 7 and leave me be" because that would violate those mandates and would be considered unreasonable. And since no one knows the exact cause of our issue it's hard to accommodate. They are trying to help me within the limits of what they can do, they have been pretty good about this whole thing.

                        Update, I was able to manually uninstall the Windows update. However the display was still painful. I thought I had the settings I was using written down, but they were not working, I was trying other settings (namely different Refresh Rates) and the different refresh rates seems to trigger different symptoms. 144Hz cause pain in the forehead, 120Hz caused pain in the temples, 60Hz caused pain around the eyes

                        I then swapped over to the newer video card and went from an HDMI cable to a Display port cable, installed the latest driver, and it did seem to help. it was MUCH brighter, I had to turn the monitor brightness down from 75% to 30%, but it was tolerable. Not perfect, but tolerable. I ordered an Opple Light Meter it's on it's way and I am going to measure the flicker at different brightness's just in case that has an impact (I don't think so but for $0 seems like an easy tool to get and check with)

                          ensete

                          Hey,

                          Since you are swapping cards, it seems you are not using laptop but a desktop machine. From the cards that still could be found on the market and should be good - GeForce GTX 1660s.

                          For the KB5034763 - I looked through the changes they disclose - none of them seem to be related to graphics. From the list of the file changes (I'm not sure I'm looking at the right place) - they are more than 50k. I doubt all of these files have changes since this is a monthly update. I suspect most of these files have their versions updated, but not the logic in them. To confirm these files really have updates, you can go ahead and get the list of the last monthly update before this one. And to compare their size. Again, please don't rule out anything else. Could it be some other update of something else like drivers? Could it be change in your surroundings - new lamp/bulb?

                            Firemaker I work from home so nothing else environmentally changed. The Windows update includes a new version of DWrite.dll and dxgi.dll, both are DirectX graphics components, and I verified via file size comparison they ARE different (or at least have different file sizes)

                            I have my Opple showing up Thursday, I want to start getting actual data tied to different environments vs just changing random things and see what happens.

                            I have encountered a new issue with the new set up. Moving to a AMD R7260X and from HDMI to DisplayPort has helped with the eye strain, but is now causing nausea and a queasy stomach while patching. It's only been a few days I do not know if this will be something that is constant of can be adjusted to

                            From the cards that still could be found on the market and should be good - GeForce GTX 1660s.

                            If I can't resolve my issues with what I have I will give one a shot. Thanks

                            dev